All Sheila Williams articles

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  • Make the most of staff inductions
    HSJ Knowledge

    Make the most of staff inductions

    2010-10-29T00:00:00Z

    I wonder how new Labour leader Ed Miliband is feeling. He will have had the tour, been given all the pay and rations, health and safety information, acquired the manual and keys to his kingdom. Is he starting to wonder whether becoming leader is right for him? One thing is ...

  • Sheila Williams
    HSJ Knowledge

    Sheila Williams on whether to be direct or indirect

    2010-09-15T15:47:00Z

    Imagine we are working on improving your communication skills. Which of these scenarios would you prefer?

  • Sheila Williams
    Comment

    Sheila Williams on positive communication

    2010-08-02T07:00:00Z

    Recently I observed a team meeting on ideas for service improvements. A pattern emerged. For every idea offered, one particular person criticised it or gave reasons why it wouldn’t work.

  • Sheila Williams
    Comment

    Sheila Williams on coping with change in the NHS

    2010-06-21T10:16:00Z

    Change is a constant, whether we want it or not. So when change arrives on our doorstep, as it most certainly is about to do, we need to bring all our emotional intelligence to bear on the situation, so we can adjust and help others to adjust accordingly.

  • Sheila Williams
    Comment

    Sheila Williams on post-election transition time

    2010-05-10T00:00:00Z

    This is a time of transition, a fresh start and opportunities to make changes. To mark the occasion, here are some ideas about managing transitions into leadership roles.

  • Sheila Williams
    Comment

    Sheila Williams on the ageing process

    2010-03-29T00:00:00Z

    Getting older has never concerned me much, other than avoiding the shaving mirrors found in hotel bathrooms that reveal, in high definition, the creases and crinkles I have earned over the years. However, three incidents have given me pause for thought.

  • Sheila Williams
    Comment

    Sheila Williams on leading staff through tough times

    2010-02-15T00:00:00Z

    Leaders need to remember their core purpose - that of engaging the hearts and minds of their people.

  • Sheila Williams
    Comment

    Sheila Williams on communication and metaphors

    2010-01-11T12:20:00Z

    Over the past few weeks, I ran into a brick wall with a project, burned the candle at both ends and then saw the light at the end of the tunnel.

  • Sheila Williams on watching your language
    Comment

    Sheila Williams on watching your language

    2009-11-09T00:00:00Z

    I have been thinking about language. May I invite you to leave the frenzy of the dance floor and come out onto the balcony?

  • Sheila Williams
    Comment

    Sheila Williams on work-life balance

    2009-09-30T00:00:00Z

    I took a short break this summer and promised myself no laptop, no mobile, no sneaky catch-up on emails.

  • Sheila Williams
    Comment

    Sheila Williams on cognitive dissonance

    2009-08-20T00:00:00Z

    Why do many people continue to smoke, even though research shows they are shortening their own lives? Smokers might say “well, I’ve tried to quit so many times and it’s just too hard”, or “it keeps me calm and stress free and besides, I really enjoy it”. Welcome to the ...

  • Sheila Williams
    Comment

    Sheila Williams on to coach or not to coach

    2009-07-08T00:00:00Z

    The Chartered Institute of Personnel and Development’s 2008 survey of learning and development reported an increase in the use of coaching - not just for senior managers and directors, but for all employees.

  • Comment

    Sheila Williams on changing your habits

    2009-05-28T00:00:00Z

    There seems to be a lot of change happening right now - personal, professional, economic, regulatory. Enough to affect everyone at least a little. So why is it that we often intend to make changes in our lives, make some progress but then end up right back where we started?

  • Coaching
    Comment

    Sheila Williams: management coaching can stop problems escalating

    2009-04-05T10:48:00Z

    I was facilitating a workshop on performance management with a group of experienced NHS managers recently. I got to the part about dealing with performance problems when they arise and how using a coaching approach often prevents the problem from escalating.