All Sheila Williams articles
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HSJ KnowledgeMake the most of staff inductions
I wonder how new Labour leader Ed Miliband is feeling. He will have had the tour, been given all the pay and rations, health and safety information, acquired the manual and keys to his kingdom. Is he starting to wonder whether becoming leader is right for him? One thing is ...
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HSJ KnowledgeSheila Williams on whether to be direct or indirect
Imagine we are working on improving your communication skills. Which of these scenarios would you prefer?
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CommentSheila Williams on positive communication
Recently I observed a team meeting on ideas for service improvements. A pattern emerged. For every idea offered, one particular person criticised it or gave reasons why it wouldn’t work.
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CommentSheila Williams on coping with change in the NHS
Change is a constant, whether we want it or not. So when change arrives on our doorstep, as it most certainly is about to do, we need to bring all our emotional intelligence to bear on the situation, so we can adjust and help others to adjust accordingly.
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CommentSheila Williams on post-election transition time
This is a time of transition, a fresh start and opportunities to make changes. To mark the occasion, here are some ideas about managing transitions into leadership roles.
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CommentSheila Williams on the ageing process
Getting older has never concerned me much, other than avoiding the shaving mirrors found in hotel bathrooms that reveal, in high definition, the creases and crinkles I have earned over the years. However, three incidents have given me pause for thought.
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CommentSheila Williams on leading staff through tough times
Leaders need to remember their core purpose - that of engaging the hearts and minds of their people.
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CommentSheila Williams on communication and metaphors
Over the past few weeks, I ran into a brick wall with a project, burned the candle at both ends and then saw the light at the end of the tunnel.
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CommentSheila Williams on watching your language
I have been thinking about language. May I invite you to leave the frenzy of the dance floor and come out onto the balcony?
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CommentSheila Williams on work-life balance
I took a short break this summer and promised myself no laptop, no mobile, no sneaky catch-up on emails.
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CommentSheila Williams on cognitive dissonance
Why do many people continue to smoke, even though research shows they are shortening their own lives? Smokers might say “well, I’ve tried to quit so many times and it’s just too hard”, or “it keeps me calm and stress free and besides, I really enjoy it”. Welcome to the ...
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CommentSheila Williams on to coach or not to coach
The Chartered Institute of Personnel and Development’s 2008 survey of learning and development reported an increase in the use of coaching - not just for senior managers and directors, but for all employees.
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Comment
Sheila Williams on changing your habits
There seems to be a lot of change happening right now - personal, professional, economic, regulatory. Enough to affect everyone at least a little. So why is it that we often intend to make changes in our lives, make some progress but then end up right back where we started?
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CommentSheila Williams: management coaching can stop problems escalating
I was facilitating a workshop on performance management with a group of experienced NHS managers recently. I got to the part about dealing with performance problems when they arise and how using a coaching approach often prevents the problem from escalating.