All Health Service Journal articles in 19 July 2012 – Page 2
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Comment
Helping the NHS plan for positive patient experience
Royal Berkshire NHS Foundation Trust chief medical officer Jonathan Fielden asks Stephen Murphy what Virgin can teach the NHS about customer care and innovation to practice.
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HSJ Knowledge
How to ensure quality is kept in place
The quality governance framework is an excellent way of ensuring high-quality care is in place – the key is using it properly, writes Kate Hall.
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HSJ Knowledge
Why now is the time to invest in community care
Care in the community will ease nursing pressures and help patients but it is not going to happen by accident, says Peter Carter
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Comment
'Poor patient experience is a clinical time bomb'
But can Virgin’s customer service know-how help?
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HSJ Knowledge
Trial blazers: the benefits of carrying out clinical studies
Evidence suggests being active in clinical studies helps improve trusts’ performance as well as providing a potential source of income. Alison Moore finds out how trusts of all sizes can lead the way in promoting research.
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Comment
Noel Plumridge: when risk assessment goes awry
How necessary monitoring is to avoid failure.
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HSJ Knowledge
Why staff policy should revolve around patient needs
The Royal College of Nursing’s head of policy and international Howard Catton talks to Ruslan Zinchenko about designing staffing policies based on patient need.
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HSJ Knowledge
How to improve variation in inappropriate admission performance
Paul Fitzsimmons explores the rate of inappropriate inpatient admissions associated with diabetes and discusses why CCGs must know how to harness information and to act on it.
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HSJ Local
Chemo patients boost thanks to charity
PERFORMANCE: Chemotherapy patients at the Chesterfield Royal Hospital will not have to wait as long for treatment thanks to a charity donation of £41,631.
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HSJ Local
Mersey Care appoints two new board members
WORKFORCE: Two new members have been appointed to the Mersey Care board, to oversee the trust’s strategic direction and statutory obligations as it bids to make foundation trust status by April 2014.
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HSJ Local
Walton Centre misses 90 per cent waiting target in April
PERFORMANCE: The trust was one of just seven across the North of England to miss the national waiting target for admitted patients in April, latest strategic health authority board papers show.
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HSJ Local
Wye Valley gets a new CT scanner
COMMERCIAL: Wye Valley Trust has installed a new CT scanner for patients in Herefordshire with improved quality imaging and reduced exposure to radiation.
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HSJ Local
Preferred bidder chosen for electronic patient records
Nottingham University has chosen its preferred bidder to provide a new patient administration system across its hospitals as part of a 10 to 15 year contract.
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HSJ Local
Leicester Trust opens special elderly emergency rooms
Two specialist treatment rooms have been opened at the University Hospitals of Leicester Trust to provide emergency care to elderly patients.
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HSJ Local
GEM CSS leader appointed
WORKFORCE: John Parkes has been appointed managing director of the Greater East Midlands commissioning support service.
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HSJ Local
Governance rating 'damaged' reputation of FT
PERFORMANCE: Managers at Newcastle Upon Tyne Hospitals FT claim a decision to downgrade its governance rating to amber/red, has had a “damaging effect” on the reputation of the trust.
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HSJ Local
NHS South Gloucestershire pilots reablement with partners
STUCTURE: NHS South Gloucestershire is working with South Gloucestershire Council and local older people’s charity Brunelcare to pilot a new reablement service.
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HSJ Local
Private provider to deal with Gloucestershire Hospitals test backlog
PERFORMANCE: An independent provider has been commissioned to run weekend lists for endoscopies after Gloucestershire Hospitals Foundation Trust repeatedly breached the target.
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HSJ Local
North Bristol fails stroke target
PERFORMANCE: Just 74.2 per cent of stroke patients at North Bristol Trust spent 90 per cent of their time on a stroke unit in April against a target of 80 per cent.