All Blogs articles – Page 33
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Blogs
Is enthusiasm the key skill to look for in public sector recruitment?
Surely departing from tradition and qualifications and embracing enthusiasm will make for a more successful public sector.
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Blogs
What happens when chief executives are slow to pick up on patient complaints?
The answer: patients are left believing they have cancer purely because consulting rooms are busy, as I was unfortunate enough to discover.
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Blogs
Can local authorities step up as good providers of care?
Change must come as the public sector’s dominance and budget cuts in local authorities mean there is no way for the majority of the population to get, or afford, quality care.
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Blogs
Senior managers need to get 'hands on' with customers
Organisations need to return to the days without layers of middlemen when dealing with customers if they are to ensure their services are running properly.
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Blogs
Life after senior management: it's not over for the over 50s
The task of applying for a new job as a former manager may seem daunting, but the benefit of experience channelled the right way makes it very achievable.
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Blogs
How do Trust Boards monitor waiting times?
Trust board papers are often surprisingly coy about the state of the waiting list. If you were a non-executive director, would you even know if there was a problem at your Trust?
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Blogs
The challenge of acquisition
Acquisition is one of the most challenging games currently at play in the NHS. Although there are a few applicable lessons from the private sector, public services demand a more considered approach. Understanding exactly why one organisation is interested in wanting to take over another is a good starting point.
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Blogs
The end of the start for personalisation in adult social care?
With social workers critical of the idea, it looks like the government is quietly moving away from the idea of personalisation in social care before it has even been implemented.
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Blogs
Emergency at 170ft
Usually, emergency treatments at nearly 200 feet in the air take place on low-flying aircraft. But not for one ambulance crew in London.
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Blogs
NHS chief executive PA recognised in annual awards
You may remember a few weeks ago that Christopher Juliff, PA to the NHS chief executive, was shortlisted for Hays and The Times PA of the Year 2011.
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Blogs
Pointing the finger of blame for A&E delays
Waiting to be treated at A&E is no laughing matter. But there’s not much else you can do while someone gets their fingernail seen to.
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Blogs
The never asked question: 'What if I am wrong?'
If managers are so sure they are right, does that mean everyone else is wrong?
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Blogs
Collective failures can hinder social care
Hate crimes need to be treated more seriously by public sector services if tragedies like the one back in the spotlight this week are to be avoided.
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Blogs
Cluster development
What are people doing to support staff who will be working in clusters? What are the "must do" activities, and how can clusters share best practice?
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Blogs
Undermanaged NHS needs step change in appointment process
The King’s Fund report is right to suggest the “undermanaged” NHS is needs a new style of leadership - but the way managers are appointed needs to change first if the balance is to be successfully redressed.
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Blogs
Polyoaks - can Radio 4 out-absurd the current reforms?
The NHS is to be lampooned next month in a new Radio 4 satirical comedy co-written by Dr Phil Hammond.
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Blogs
The culture shift required to achieve equality in the workplace
How can you champion equal opportunities in the workplace if your staff aren’t comfortable enough to share the information?
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Blogs
Latest on waiting times - signs of recovery?
Pressure on waiting times fell in March, as Trusts treated their long-waiting patients. As a result, the headline 18-week target deteriorated.
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Blogs
The powers of the dynamic duo
The role of the deputy is often underplayed, undervalued and sometimes, in the case of Nick Clegg, mocked. But this is to miss the vital part they play in partnerships, and without deputies, many leaders wouldn’t be where they are.