Hannah Forbes is staff engagement expert and founder and CEO of Listening into Action (LiA).
Despite the NHS staff surveys revealing a range of issues that need to be tackled, staff typically say that nothing happens to fix them. A shift of consciousness amongst leaders is needed to help build the belief that things can be different. By Hannah Forbes
- HSJ Knowledge
How can we engage 1.4 million NHS staff? Start by celebrating their achievements and ensuring that they feel empowered to drive change, says Hannah Forbes.