Published: 04/03/2004, Volume II4, No. 5895 Page 6

Black and minority ethnic patients are less satisfied with the NHS than white people, according to the Commission for Health Improvement.CHI analysed results from patient surveys carried out last year by 480 NHS organisations.Unpacking the Patient's Perspective says Bangladeshi and Pakistani patients' experiences of accident and emergency were the worst of all ethnic groups.A similar picture emerged for inpatients and outpatients.

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