Get tips on making yourself more trustworthy, says Stefan Cantore

If you can’t trust yourself then who can you trust? It’s a provocative question and one that Stephen Covey (son of the man who wrote The Seven Habits of Highly Effective People) prompts the reader to reflect on at the start of this stimulating book.

Covey argues we take trust for granted at our peril

Trust in our political and banking leaders has been sorely tested in the past few years. With tough times ahead, NHS leaders from various backgrounds will need to demonstrate themselves trustworthy at the personal and corporate level. If you want to achieve significant change then people need to trust you.

Despite the litany of subheadings, short illustrations and bullet points, in my view, the thought provoking insights into the nature of trust - and how it forms the basis of worthwhile relationships - makes this a must read.

Covey argues we take trust for granted at our peril. We need to give it careful attention by understanding what gives us personal credibility in the first instance and then demonstrating 13 key behaviours that encourage others to trust us.

Covey has included a number of challenging “self tests” to make you stop and think about your own skills at trust building and where you might need to improve. I particularly liked the chapters at the end of the book where he explores the nature of trust building across organisations, markets and society.

Read this book, then prepare yourself for the leadership challenges of tomorrow by building trust today.

Stefan Cantore is a senior fellow and director of clinical leadership programmes at the Office for Public Management.


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