Community mental health services are improving, but there is still inadequate access and involvement of service users, a Healthcare Commission survey has shown.

The annual survey of mental health service users showed a larger percentage had confidence in the mental health professionals treating them and had received copies of their care plan and a number to contact in an emergency.

Almost a quarter (24 per cent) of people said they were not involved in deciding what was in their care plan, suggesting no significant improvement over previous years, and 16 per cent of service users said their diagnosis was not discussed with them.

The survey also showed room for improvement around access to counselling services such as talking therapies. Of the 62 per cent of service users who did not receive any counselling, almost a third (32 per cent) would have liked to.

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