The Care Quality Commission has said it is ‘shining a spotlight’ on good and outstanding NHS care with a new report.
The regulator said that since launching its new inspection regime in September 2013, it had identified “three emerging themes” that underpinned the best performing providers.
Of the providers it had inspected, the highest quality ones were “person centred”, had a clear “line of sight” from senior leadership to the frontline, and checked how well they were doing to improve their services.
NHS trusts marked out by the CQC for praise in the report included Frimley Health Foundation Trust – the first trust to receive an “outstanding” rating overall – and Basildon and Thurrock University Hospitals Foundation Trust, which was highlighted for turning itself around and exiting the special measures regime.
Cambridgeshire Community Services Trust and Birmingham and Solihull Mental Health Foundation Trust, which were both rated “good”, were also highlighted.
In primary care those celebrated were Dr PJP Holden and Partners in Derbyshire, Radbrooke Green Surgery in Shropshire, Salford Health Matters CIC and the East Lancashire Medical Service, which is an out of hours provider.
The CQC said it had rated over 1,650 health and social care providers as “good” or “outstanding”, accounting for over 75 per cent of those rated to date.
However, the proportion of providers rated “requires improvement” or “inadequate” was higher in the hospital sector.
CQC chief executive David Behan said: “Quite rightly, much attention is given to the instances when care services have failed people, as this can hold bodies to account and set processes in motion to make sure mistakes are not repeated.
“However, to achieve this we must also recognise and celebrate the services that are getting it right.
“I hope that shining a spotlight on some of the good and outstanding care we have uncovered will encourage learning, drive improvement and inspire greater confidence in the sectors.”
- BASILDON AND THURROCK UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
- BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHSTRUST
- Cambridgeshire Community Services NHS Trust
- Care Quality Commission (CQC)
- David Behan
- East of England
- FRIMLEY HEALTH NHS FOUNDATION TRUST
- Primary care
- South East Coast
- West Midlands
- Yorkshire and the Humber