Transforming leadershipTransactional management

inspires by ideals, ideas, visiontask and people centred

whole personperson at work

mix work and homeseparate work and home

implicit contractsexplicit contracts


long-term focusshort/medium-term focus

challenge, encourage mistakescoach, sheltered learning

reward informally, personallyreward formally

like contrarinesslike conformity

emotional, turbulentcomfortable, orderly

Source: Turrill T. Change and Innovation. Institute of Health Services Management. 1986.