Low pay and poor working conditions, but the reward is helping to deliver high-quality care

1998-06-18T00:00:00

While I agree with Simone Plaut's view (Letters, 4 June) that managerial, secretarial, financial and maintenance professionals in healthcare would not generally have a direct patient interaction role, I would point out that in the case of medical secretaries, it is highly likely that they will interact with patients frequently, ...