National Audit Office scopes study on NHS complaints

The National Audit Office is considering carrying out an inquiry into the NHS complaints system following concerns about the steep rise in the number of grievances referred to the Healthcare Commission.

You need to be signed in to read more


Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here