Time to talk one-stop shop

What happens at an organisation's front line can affect the entire way people perceive it. The problems are multiplied when a range of agencies are required to present a 'joined-up' face to consumers.

You need to be an HSJ subscriber to read more


Subscribe to read the full article

With an HSJ subscription you’ll get access to:

  • Expert Briefing newsletters, covering nine topics and regions
  • Weekly Catch Up – a summary of the week’s most important stories
  • Unlimited access to hsj.co.uk
  • The HSJ app

Enquire about multi-user access