2001-01-25T00:00:00
What happens at an organisation's front line can affect the entire way people perceive it. The problems are multiplied when a range of agencies are required to present a 'joined-up' face to consumers.
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HSJ is part of Wilmington Healthcare Limited. Company number 2530185. c/o Wilmington plc, 5th Floor, 10 Whitechapel High Street, London E1 8QS. Registered in England and Wales. Company registration 30158470
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