Two hundred-plus LAS staff from all grades responded to the Paddington rail crash. They were at the centre of the tragedy from the start until late in the day.

Meanwhile, the day to day running of an ambulance service had to carry on. That is to the great credit of the LAS staff and the strength of character of everyone. The service and staff were stretched to the limit and our major emergency procedure was tested to the highest level.

Now one doesn't actively seek publicity at times such as these, but not to get a single mention in your article (news, page 2, 14 October) is beyond belief. We had to put up for a long time with being called the 'Cinderella service'; we deserve better than being the 'invisible service'.

Eric Roberts Branch secretary LAS Unison