North of England Care System Support: OPTICA - Optimising Patient Flow and Hospital Discharge Processes

OPTICA (Optimised Patient Tracking & Intelligent Choices Application) is a secure cloud application, built by NECS in collaboration with NHS trusts and local authorities, which tracks all admitted patients and the tasks relating to their discharge in real-time through their hospital journey.

OPTICA enables multidisciplinary teams to easily understand where discharges from hospitals are being avoidably delayed, for how long, why, who is responsible and the missed opportunity cost to the organisation. It has been proven to help trusts minimise avoidable delayed discharges, reduce delay days, average patient length of stay, maximise bed utilisation and increase overall discharge team efficiency.

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