Midlands Partnership University NHS Foundation Trust: A Cultural Shift and Collaborative Approach in Digital Innovation

Organisers have rebuilt MPFT’s approach to digital clinical safety, resulting in a cultural shift towards clinical safety being “everyone’s responsibility”. The success is demonstrated through hazard workshops being well attended by both clinicians and service users, ensuring a partnership approach.

A devised process map with defined roles and responsibilities offers clarity, reflected in the “Clinical Risk Management System”, a safety-case action tracker with automated prompts in the bespoke “Customer Relationship Manager” system. Reviewing the product for benefits realisation is key to the final step in clinical safety to ensure products are safe for services and improving patient care.

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