West Suffolk Hospital Virtual Bones: Digitalising Musculoskeletal Injuries Management and Referral Pathways – Introducing a Novel IT Service Solution

More than 3.5 million patients annually attend the emergency department with musculoskeletal injuries in the UK. Frontline staff are under pressure with limited resources and are faced with complex decisions. This resulted in longer ED waiting times, variations in patient care, and unnecessary follow-up. Digital innovation has played a big role in improving patient care in the NHS. The organisers have piloted a novel digital service solution that will enhance efficiency and patient care: Virtual Bones is a digital service that supports health-worker decision-making processes while enabling them to assess and manage patients in an efficient, effective and safe manner.

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