All Opinion/columnist articles – Page 63
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Comment
Your Humble Servant: do as I say
To: Don Wise, chief executiveFrom: Paul Servant, assistant chief executiveRe: Do as I say not as I doDear DonI gather your factfinding summer visit to South Africa with Mrs Wise and the children went well. Your thoughts on ambulance response times on safari have given our colleagues down there much ...
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HSJ Knowledge
David Lee on encouraging honesty
Once again, it is the time of year when a young manager's thoughts turn to the staff survey. The NHS staff survey is the largest of its kind in the world, and annual familiarity can breed contempt. But the results have a way of impacting on organisations' parts that even ...
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HSJ Knowledge
Paul Walley on a common ritual
'Is some strange magic at work that conjures up empty beds so suddenly? Sadly not - it's just system dynamics'
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HSJ Knowledge
Andrew Castle on effective procurement
'I think that there are enormous opportunities to obtain easy financial wins through the simple use of best practice supply chain management'
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HSJ Knowledge
Ruth Hussey on improvement through inspection
'Good managers should view inspection and regulation as an opportunity to provide external reassurance and to ensure that minimum standards are met'
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HSJ Knowledge
Kate Silvester on tackling the 18-week target
To achieve a total process time of 18 weeks from GP referral to first treatment, there must be no waiting list delaying any of the hundreds of administrative and clinical tasks required to get a patient safely through the system. So what is the process?
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Comment
Your Humble Servant: the Confed conference
'The highlight will of course be Nigel and Gill doing the I'm More Important Than You foxtrot'
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HSJ Knowledge
Andrew Castle on questioning the status quo
By observing working practices first-hand, it can be easier to challenge the status quo and increase productivity.
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HSJ Knowledge
Andrew Castle: Listening to ideas
What do you stand for? What do you aim to deliver? What messages do you communicate to your patients, the community and your own staff?
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Comment
Will is the way to win the patient safety war
The Institute for Healthcare Improvement is aiming to prevent 5 million medical injuries through an improvement campaign in the US. Here Don Berwick says safety requires a passionate determination by managers
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HSJ Knowledge
Andrew Castle on root causes
How often do we find ourselves in the same old situations at work? Things are not going ideally, we know what is going to happen and, eventually, it does. How often, when we are in these situations, do we step back and analyse why it has happened and how we ...
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Comment
Come back, bowler brigade, all is forgiven
The Department of Health is the department the government wants - lean, responsive and focused. But is that what the health service needs? Scott Greer says the DoH should start answering back to government
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Comment
Media Watch: all-night surgery
Another week, another pledge from the prime minister. This time he says surgeons will work at night.
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Comment
Gill Morgan on believing in the NHS
'The greatest advocates for the NHS are GP receptionists while the worst are GPs. This is about culture, not money'
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HSJ Knowledge
Helen Bevan on a life-saving campaign
'What can the NHS learn from this overachievement of a national goal?'
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Comment
Patients' big chance to call the shots
Patients still feel they don't have a say in care decisions. But, says Vivienne Nathanson, a new bill gives them real influence - while Jessica Crowe emphasises how scrutiny committees will listen to their views
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Comment
Michael White on the Mental Health Bill
If the purpose of the bill is to improve supervised community treatment and to strengthen protection of the public where there is risk of violence, then vulnerable people must surely be encouraged to seek help - not to hide themselves away.
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CommentSimon Stevens on Brown's opening salvo
‘Mr Brown has chosen an issue that explicitly requires him to choose sides: patients v professionals’