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WINNER: Moorfields Eye Hospital FT: Virtual A&E

Moorfields Eye Hospital has delivered the first a virtual eye A&E service, to give patients access to eye care they need remotely during the pandemic. A remote A&E allows patients to see ophthalmologists without the risk of catching or spreading covid-19 when travelling to the hospital. Almost eight in 10 patients have been able to get the treatment they need without travelling into hospital, with 95 per cent of patients giving the service they received a maximum rating of five stars. The software used was Attend Anywhere, which has facilitated virtual waiting rooms and the video consultations.

To read this entry in full visit HSJ Solutions.


  • Department of Health and Social Care, NHS Digital, NHS England, Office for National Statistics, Public Health England, University of Oxford, NERVTAG (New and Emerging Respiratory Virus Threats Advisory Group), Oxford University Innovations: Covid-19 Population Risk Assessment, Powered by Qcovid — HIGHLY COMMENDED
  • Derbyshire Support and Facilities Services on Behalf of Chesterfield Royal Hospital Trust: Critical Care - Management and Expansion Under Covid-19
  • Southern Health and Social Care Trust: Tele-EDS - Dysphagia Pilot Project
  • Surrey Heartlands ICS Medicines Safety Programme: Safer Valproate Prescribing - a Digital Solution
  • The Medication Support Company and Liverpool City Council: Improving Safety Through Remote Medicines Management

Winners of HSJ Patient Safety Awards 2021 revealed