All Performance articles
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NewsNHSE orders ‘stocktake’ of patient communications
Trusts will be assessed on how they communicate with their patients as part of a “national stocktake” designed to ensure the NHS delivers “five-star customer service”, NHS England has announced.
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NewsLeague tables ‘obscuring’ trust performance
Government’s trust league tables are “actively obscuring” patients’ understanding of their local services and should be scrapped, a think tank has recommended.
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News‘Failure to deliver reforms has cost NHS billions’, claims ex-DHSC adviser
NHS England’s failure to deliver recommended reforms to pathology services has cost the service billions of pounds in lost savings over the last decade, a senior peer who previously reviewed the sector has claimed.
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NewsPerformance dips after trusts earn bonus cash
Most trusts that earned capital funding for improved A&E waiting times in March saw their performance deteriorate in the months after, HSJ can reveal.
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NewsDash: Primary care has twice the space it needs
The NHS may have “twice as much” floor space for GP practices and associated services as it actually needs, the chair of NHS England has said.
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Expert BriefingRecovery Watch: This year’s validation trick
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. This week, by bureau chief James Illman.
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CommentDigitally strong trusts more likely to avoid NHSE intervention
Research matching NHS Oversight Framework segments with Digital Maturity Assessment scores across 58 trusts reveals a clear and consistent pattern: the higher a trust’s digital capability, the less likely it is to face regulatory intervention.
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CommentA national diagnostic strategy is needed to maximise productivity
Rapidly evolving diagnostic services are outgrowing the governance structures designed to support them. Variation, duplication, and pathway drift are growing problems
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CommentInvolving patients and charities is the key to making neighbourhood health work
Voluntary sector partnerships and patient involvement are essential to delivering preventive and effective neighbourhood care
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CommentReducing hospital demand is not the right test for neighbourhood care
The idea that neighbourhood care can reduce demand on hospitals is not the given many claim it to be. But is it even the right question to ask?
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HSJ PartnersSkilled managers: The key to psychological safety
As pressures on the NHS workforce intensify, the quality of management has become one of the most important determinants of patient safety, staff experience, and organisational performance.
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Expert BriefingPatient Safety Watch: Fears mount over corridor care, HSSIB reform and ‘never events’
HSJ hosts the Patient Safety Watch newsletter, written by Patient Safety Watch chair Jeremy Hunt
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NewsTheatres closed for months after ‘due diligence’ failures
Two new theatres were forced to shut for nearly six months after opening “without the necessary due diligence”, according to a review seen by HSJ.
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CommentGet services right for neurodiverse patients and they’ll work for everyone
Neurodivergent patients expose hidden burdens in NHS pathways, revealing how fragmented services often rely on patients to coordinate care
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CommentThe invisible constraint on patient flow
As pressures on health and social care grow, community equipment services offer a powerful opportunity to improve outcomes, efficiency and patient experience
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NewsRevealed: Cancer doctor hiring freezes rise in nearly every region
Cancer centres in nearly every region of England reported significant rises in recruitment freezes to oncology posts over the past year, according to new figures shared with HSJ.
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NewsPublic inquiry into maternity being considered by DHSC
Current inquiries into care failures lack teeth, and such a gap could be filled by a public inquiry, the government’s new national maternity adviser has revealed.
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CommentClinical AI tools need to prioritise confidence, not speed
AI triage tools will only improve emergency care when clinicians can trust, understand, and confidently act on recommendations
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HSJ LocalBoss leaves troubled trust after six months
The managing director of one of England’s worst-performing trusts is leaving after just six months, in a move her boss acknowledged could raise “understandable questions”.
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CommentData-driven modelling can take the guess work out of planning
As the UK population ages and demand on hospitals grows, new research shows how predictive and prescriptive analytics could help the NHS better forecast demand, allocate resources and improve care for frail and elderly patients