University Hospitals Bristol Foundation Trust - The happy app: real-time staff feedback to improve staff engagement and quality of care delivered
University Hospitals Bristol Foundation Trust designed an interactive online feedback tool after a staff survey showed many workers did not feel listened to by senior managers.
Staff engagement rose from 3.69 in 2014 to 3.78, just a shade off the national average, in 2015. More employees said they would recommend the Trust as a place to work and receive treatment.
Judges were “bowled over” by the app, which they said “demonstrably shifted behaviour and culture in clinical teams”.
Finalists:
- Guy’s and St Thomas’ Foundation Trust - Staff Engagement – A Recipe for Success
- Leeds Teaching Hospitals Trust - Enhancing Student Engagement through Multi-disciplinary Forums
- Liverpool Heart and Chest Hospital Foundation Trust - Our PACT- Our journey from Good to Outstanding
- North Staffordshire Combined Healthcare Trust - Cultural Change and Improvement
- Northampton General Hospital Trust - Investing in our Nurse Bank
- South Warwickshire Foundation Trust - SWFT use Benefits as Platform for Engaged Workforce
- University Hospitals of Morecambe Bay Foundation Trust - Towards Inclusion @UHMBT through Partnership Working
- University Hospitals of North Midlands Trust - Partnering and Integration - the “My Mum” Test
- Wrightington, Wigan and Leigh Foundation Trust (Highly commended) - Go Engage: Turning the Science Behind Staff Engagement into Practice
Topics
HSJ Awards 2016 winners revealed
Marianne Griffiths of Western Sussex Hospitals Foundation Trust has been named Chief Executive of the Year at the 2016 HSJ Awards.
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HSJ Awards 2016: Staff engagement
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