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Comment
Readers’ letters – 29 September 2015
Junior doctors should focus on offering intelligent alternative
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CommentReaders’ letters – 30 April 2015
In response to the Commission on Hospital Care for Frail Older People
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CommentReaders’ letters – 3 December 2014
If the professional duty of candour is not exercised by all healthcare professionals, changing the culture in the medical workplace will never work, says the chief executive of the General Medical Council
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CommentReaders’ letters – 17 October 2014
Let’s elevate the role of healthcare science within the health service
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HSJ LocalBullying and race discrimination alleged at Barts, report finds
PERFORMANCE:Staff at Barts Health Trust have been subject to bullying behaviour, race discrimination and ill treatment, according to a report commissioned by the trust.
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CommentJulie Mellor: The ombudsman does act upon care complaints
We’re changing how we investigate complaints
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HSJ KnowledgeLeadership Q&A: Empower staff and service improvements will follow
Colin Drummond tells us
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CommentReaders' letters - 15 September 2014
The Parliamentary and Health Ombudsman is free and independent of the NHS
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HSJ KnowledgeThrough the eyes of a commissioner: what really matters in cancer care
Reflecting on care experiences
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NewsNHS complaints 'tip of iceberg'
NHS England receives 480 written complaints a day, with hospital doctors and surgeons among those bearing the brunt of patients’ frustrations, new figures show.
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HSJ KnowledgeWhy the friends and family test scores badly among clinicians
Most doctors and nurses disagree with its scoring method
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CommentReaders' letters – 2 July 2014
‘Heat maps’ of wards could help identify which are struggling to cope
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CommentReaders' letters – 11 April 2014
Readers’ views on prescription charges and children’s mental health services
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CommentReaders letters – 21 February 2014
An open letter on NHS Leadership to Sir Stuart Rose, Sir David Nicholson and Simon Stevens
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CommentReaders letters – 7 February 2014
We need to give people with mental health difficulties more treatment options