North west trusts look to improve complaints handling
PERFORMANCE: Four north west hospitals are among a group of ten acute trusts that have come together to work on improving their complaints handling ahead of the publication of the report Mid Staffordshire Foundation Trust public inquiry.
READ THE ARTICLE
- Get the latest intelligence on NHS policy and agenda
- Learn how healthcare leadership teams are getting it right, who’s getting it wrong and why
- See how innovation is driving quality and efficiency at both local and national level