Health Service Journal
Jenny Rogers
Jenny Rogers is an executive coach and director of Management Futures.
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Jenny Rogers: Dropping the defensiveness
15-Dec-2010
Wrestling with large organisations when you are a mere minnow yourself certainly takes focus and energy. In the wake of my husband’s death in July this year, I faced the crassness and inefficiency of our bank, NatWest, when my credit card was suddenly withdrawn with no warning. -
What happened to courage?
18 November 2010
A client describes the following scenario to me. The 24-year-old son of a close friend has lost his job in the fallout from the sudden collapse of the business in which he was working. -
Jenny Rogers on insulting the boss
10-Aug-2010
The scene, several decades ago, is a BBC production department meeting and I am a timid recruit, already unnerved by the savage humour of my new colleagues. -
Jenny Rogers on facilitating meetings
5-Jul-2010
I would love to have been a fly on the wall at the arranged marriage discussions between the Tories and Liberal Democrats. Cabinet secretary Sir Gus O’Donnell discreetly said that senior civil servants were “available” to facilitate the meetings - which turned out to be so remarkably easy and short. -
Jenny Rogers on spin and language
24-May-2010
Just before the election I was on a London bus, the spiritual home of the Man on the Clapham Omnibus. I was eavesdropping on a conversation between strangers discussing how they would vote, agreeing they may not vote at all and also declaring that politicians are “all the same - just out for themselves”. -
Jenny Rogers on naked NHS leadership
12-Apr-2010
One of the most interesting, privileged and challenging of my current projects is working with the London Deanery in training a large cohort of doctors who, once they have demonstrated what they can do through a rigorous assessment, work with other doctors as coach-mentors. -
Jenny Rogers on NHS staff engagement
1-Mar-2010
Every half decade or so, a new wonder idea comes along in management - for instance, learning organisations, business process re-engineering, total quality management, or - aeons ago - management by objectives. -
How to eliminate bullying from the NHS
18-Jan-2010
The pressure to drive performance can too easily turn a well intentioned manager into a bully, warns Jenny Rogers. NHS organisations must get rid of the blame culture -
Jenny Rogers on the pitfalls of assessing risk in the NHS
18-Jan-2010
What we want in the NHS is intelligent risk assessment and people brave enough to allow compassion and common sense to prevail. -
Jenny Rogers on managing your manager
23-Nov-2009
While millions of words are routinely given to the topic of managing subordinates, relatively few are ever devoted to how to manage upwards. -
Jenny Rogers: how to survive a media onslaught
12-Oct-2009
Over a glass of wine, a friend in a high profile public sector job is agonising about how her organisation should have responded to what she saw as the humiliating newspaper hounding of a senior woman colleague. -
Jenny Rogers on NHS teams without leaders
1-Sep-2009
With redundancies on the horizon and the exhortation to “strip out layers of bureaucracy”, what do you bet that we will see the resurgence of “self managing teams” and “flat hierarchy” as the solution to all NHS management ills? -
Snakes on the make: do you work with a psychopath?
3-Aug-2009
Is your organisation harbouring a psychopath? These people can be found among those impressive but ruthless types who cut a swathe to the jobs at the top. Jenny Rogers explains how to spot them -
Jenny Rogers on tendering
22-Jul-2009
The person on the telephone sounds very young. I am stifling incredulity at her request. “You mean you want me to tender for this?” I ask. -
Book Review: Who Moved My Cheese?
1-Jul-2009
This book’s a bestseller, but could all those mice have possibly got it wrong? -
Book Review: Snakes in Suits – when psychopaths go to work
5-May-2009
Modern leader, or mad manipulator? There could be a psychopath in a power position near you -
Jenny Rogers on predictable irrationality in the NHS
30 April 2009
The notorious US bank robber Willie Sutton, when asked why he raided banks so prolifically, allegedly answered, “because that’s where the money is”. -
Jenny Rogers on NHS jobs gloom
2 April 2009
I have been observing how some of my most talented clients are dealing with the current gloom and uncertainty. -
Jenny Rogers on NHS whistleblowing dilemmas
2-Mar-2009
When talk turns to whistleblowing in the public sector, and how organisations can make it easier for the whistle to be heard, the solution usually suggested is a whistleblowing policy. -
Jenny Rogers on being lonely at the top of the NHS
2-Feb-2009
With the new US president having begun his administration, carrying so many of our hopes for change and improvement, it is easy to forget how lonely the role can be. -
Jenny Rogers on friendships
15-Dec-2008
A holiday in deepest Norfolk has brought home some lessons about friendship. In a village you do not have the lazy luxury of making friends who are identikit portraits of yourself: same profession, age, income, newspaper - and prejudices. -
NHS time management: achieving efficiency
1-Dec-2008
NHS managers, if your time is being wasted on pointless chores, bin the boring bits and limit the endless meetings, says Jenny Rogers -
Jenny Rogers on enoughism
10-Nov-2008
It is probably a bit eccentric, but I began a recent holiday by spending three days with a modest and talented genius called Chris Wing, who comes and sorts out your messy home. -
Jenny Rogers on personal responsibility
6-Oct-2008
The kind of client that all executive coaches adore is the high flier who is totally up for learning: cheerful and realistic about themselves. -
Jenny Rogers on forced fun
1-Sep-2008
I have a memory: my one-year-old child is squatting in the kitchen looking a touch restless. Feeling it my maternal duty to play, I approach with a synthetic 'let's-have-fun' voice. -
Jenny Rogers on the pursuit of happiness
28-Jul-2008
A crazily affluent friend takes delivery of a Burberry handbag for which there has allegedly been a three-month waiting list. The price is roughly the same as the average British worker's monthly salary. -
Jenny Rogers on leaders' illusions
23-Jun-2008
Leadership is essentially a smoke and mirrors illusion. In a leader's best moments, we project on to him or her all the qualities we wish we had ourselves or long for in a boss. -
Jenny Rogers on finding the right career
19-May-2008
Reading reviews of Shine a Light, Martin Scorsese's film on the Rolling Stones, is fascinating, especially if you spent your most rewarding parent-taunting moments playing the music of such obvious bad boys. -
Staff development: crack the performance whip
12-May-2008
Giving staff feedback on their performance can sometimes feel like making people jump through hoops. But there is an art to it, says Jenny Rogers -
Jenny Rogers on succession planning
7-Apr-2008
Most chief executives would apparently rather chew on spiders than groom a successor. -
Jenny Rogers on embarrassing emails
3-Mar-2008
About 25 years ago on a management development course I was taken to visit Hewlett Packard. -
Jenny Rogers on skilful networking
21-Jan-2008
A true leadership role involves sensing weak signals from a messy and complex environment, building relationships through informal coalitions across departments and organisations and learning to sell ideas to peers -
Jenny Rogers on treating your staff well
10-Dec-2007
One of the sheep/goat divides in human nature is whether those in senior roles are pleasant and courteous to the apparently ordinary folk who serve them. -
Jenny Rogers on getting feedback from friends
5-Nov-2007
A leader without a critical friend to tell them where they are going wrong is exposed, often without knowing it -
Jenny Rogers on spotting bullies and stopping bullying
1-Oct-2007
Few words are more bandied around than the b-word - bullying. But what is really meant by it? What should you do if you are on the receiving end of such an accusation? Jenny Rogers explains -
Jenny Rogers on anger management
20-Sep-2007
A new client is referred to me. It's clear this man is a star; a globally respected expert. When everything is going well he is personable, dynamic, creative and meets stretching targets. Yet it is clear from the muffled and coded semi-briefing I get from his boss that this man's career is at severe risk of de-railing. The reason? He cannot control his temper. -
JENNY ROGERS ON NEW JOBS
8-Dec-2005
Published: 08/12/2005 Volume 115 No. 5985 Page 39 -
JENNY ROGERS ON RECRUITMENT
1-Dec-2005
Published: 01/12/2005 Volume 115 No. 5984 Page 27 -
I can't get on with my boss
24-Feb-2005
CAREER MOT -
JENNY ROGERS ON TRAINING
24-Feb-2005
Published: 24/02/2005, Volume II5, No. 5944 Page 40 -
SURVIVING XMAS PARTIES
16-Dec-2004
Published: 16/12/2004, Volume II4, No. 5936 Page 34 -
Dear Jenny
12-Aug-2004
Published: 12/08/2004, Volume II4, No. 5918 Page 26 27 -
ASK THE EXPERT: DEAR JENNY
8-Jul-2004
Published: 08/07/2004, Volume II4, No. 5913 Page 32 -
ASK THE EXPERT: DEAR JENNY
10-Jun-2004
Published: 10/06/2004, Volume II4, No. 5909 Page 34 -
ASK THE EXPERT: DEAR JENNY
14-May-2004
Published: 13/05/2004, Volume II4, No. 5905 Page -
ASK THE EXPERT: DEAR JENNY
1-Apr-2004
Published: 01/04/2004, Volume II4, No. 5899 Page 36 -
ASK THE EXPERT: DEAR JENNY
19-Feb-2004
Published: 19/02/2004, Volume II4, No. 5893 Page 40 -
speak out
12-Feb-2004
GD is no longer DG, but there are many important lessons that can be learnt from Greg Dyke's term at the top of the BBC, says Jenny Rogers -
ASK THE EXPERT: DEAR JENNY
27-Nov-2003
Published: 27/11/2003, Volume II3, No. 5883 Page 32 -
ASK THE EXPERT: DEAR JENNY
30-Oct-2003
Jenny Rogers on the practical implications of maintaining a successful work-life balance -
ASK THE EXPERT: DEAR JENNY
25-Sep-2003
Published: 25/09/2003, Volume II3, No. 5874 Page 38 -
ASK THE EXPERT: DEAR JENNY
28-Aug-2003
Published: 28/08/2003, Volume II3, No. 5870 Page 28 -
Consuming passions
8-Jun-2000
Experience of a walk-in centre brought home to Jenny Rogers the disdain with which the NHS often treats its customers. She says something momentous has to happen - before it's too late
