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Preferred provider policy: unions jilted, Burnham jolted, competition wins the day

Andy Burnham’s “preferred provider” policy is now in its death throes. What began as a speech aimed at ingratiating the health secretary with the unions ended in a put-down from the prime minister.

The speech which triggered the dispute promised existing NHS providers would be given preference over alternatives, even if it meant a worse service for patients.

The DH’s move to stop the cooperation and competition panel’s investigation was an admission that the preferred provider policy could not survive legal scrutiny

Poor services would be given not one, but two chances to improve, Mr Burnham promised TUC general secretary Brendan Barber.

That policy change effectively dumped competition as a mechanism for NHS improvement. It contradicted an explicit commitment in the 2005 manifesto on which Labour was elected, and was criticised by three former Labour health secretaries. It undermined years of painstaking work by Labour to build strong relations with the voluntary sector, put the Department of Health on a collision course with its own cooperation and competition panel, and raised the spectre of breaching European procurement law.

The Cabinet expressed concern. Labour’s manifesto team feared it could undermine its ideas around John Lewis-style mutual ownership of public services. The voluntary sector and powerful supporters of competition counter-attacked.

Then Gordon Brown intervened. In an extraordinary move he wrote to the main voluntary sector lobby group to promise, in effect, that his health adviser will make sure Mr Burnham provides procurement guidance which they support. The words “preferred provider” will probably remain, but the guts of the policy are being ripped out.

There have been various attempts to spin all this as a misunderstanding - that the original speech was not a substantive policy shift. That is disingenuous. No-one who heard the speech could doubt it was supposed to represent a change of direction. The subsequent letter to Brendan Barber confirmed this.

The DH’s move to stop the cooperation and competition panel’s investigation of the test case of Great Yarmouth and Waveney - which had banned independent sector organisations from bidding for its community services - was an admission that the preferred provider policy could not survive legal scrutiny.

Competition is just one lever for service improvement. It is not universally applicable; sometimes it may do more harm than good. But there are many examples of where it has forced managers and clinicians to raise their game.

Policy wikis

Have you ever felt so frustrated with the political parties’ health policies that you wished you could write your own? Now your chance has come.

On hsj.co.uk we have set up two wikis - websites that allows users to easily (and anonymously) create and edit content - to enable managers and clinicians to develop their own policy ideas. At the time of writing they are blank, awaiting the collective wisdom of HSJ readers.

Managers: set out your policy agenda here

Clinicians: this is your policy wiki to craft as you see fit

Readers' comments (1)

  • If it works as well as it has in the in the provision of other public services:-

    i.e. squeezing more & more which is worse & worse from less & less

    We shall have to look forwards with unbated breath to the wonderful new world promised to us by Mr Cameron et.al.........

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