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Minister admits 'very disappointing' 111 start
The new NHS non-emergency advice line had a “very disappointing start”, Lord Howe admitted.
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Exclusive: DH 'pressure contributed to 111 failure', Alliance report finds
“Unprecedented” central pressure and a procurement process focused more on cost than quality were two of the biggest factors in the failure of NHS 111’s launch, a new report has concluded.
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Trusts ease pay savings in Francis aftermath, analysis shows
Hospital trusts are disproportionately targeting non-pay costs and seeking extra income as they embark on a £2.4bn savings drive in 2013-14, an exclusive HSJ analysis reveals.
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GP commissioning leader defends CCGs over NHS 111 failure
Blaming local commissioners for the failure of NHS 111 in some parts of the country is a “bit rich”, the president of NHS Clinical Commissioners has told HSJ.
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NHS England could 'manage' 111 market
NHS England is to conduct an urgent review of the sustainability of NHS 111 and the market of providers as the timetable for full national roll-out of the service slips further.
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One in 10 NHS England posts unfilled as system went live
One in 10 posts at NHS England was unfilled as the organisation took its full powers, despite an “intensive recruitment programme”, board papers show.
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Exclusive: NHS Direct abandons cost cut plans following 111 debacle
NHS Direct has abandoned plans to down-band frontline staff because it needs to retain people to run its NHS 111 service, HSJ has learned.
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Nurses warn of doctors on 'safari rounds' to find 'lost' patients
Rising pressure in accident and emergency departments across the UK is leaving patients queuing on trolleys in corridors for hours or getting “lost” in hospitals due to repeated moves, senior nurses from the Royal College of Nursing have warned.
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Exclusive: Dramatic increase in emergency 12 hours 'trolley waits' uncovered
Pressure on accident and emergency departments has seen a large increase in the number of hospital trusts reporting patients waiting more than 12 hours to be admitted, an HSJ analysis has found.
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NHS 111 failures have 'let patients down', NHS England admits
Patients have been “let down” by the “unacceptable” failure of some NHS 111 services, NHS England directors have admitted.
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Software and staffing pressure cause problems for Warrington Out of Hours service
PERFORMANCE: Implementation of a new software system and staffing pressures are causing problems with the delivery of out of hours services for Bridgewater Community Healthcare Trust.
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BMA calls for 111 introduction delay
The body representing doctors in Britain has called for a delay in the launch of a new non-emergency helpline, saying it is putting patient safety at risk.
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More hitches for NHS 111 launch
GP out-of-hours providers have been drafted in to handle calls which were due to be received by the new NHS 111 service across the North West and West Midlands, HSJ has learned.
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Exclusive: Delay to 111 go live in third of country
NHS Direct has been asked to provide a contingency service in almost a third of England due to delays in rolling out the government’s flagship 111 urgent care phone number, HSJ has learned.
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Kelsey plans iPad app to provide patient 'insight'
The NHS Commissioning Board has outlined fresh details of its drive to bring together information from a range of official and unofficial sources to provide a picture of NHS service providers’ quality.
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Care UK acquires UK Specialist Hospitals
Care UK has acquired UK Specialist Hospitals, a provider of elective surgery centres for NHS funded patients, for an undisclosed sum, it has announced.
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Capita faces NHS Choices axe
The future operating model of the website at the centre of the drive to extend choice in the NHS faces fresh uncertainty after the Cabinet Office blocked the renewal of a contract with the existing supplier.
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Exclusive: Leaked DH report signals national A&E shakeup
National officials are considering a major reorganisation of emergency services, including designating units as either “999 emergency departments” or “111 emergency departments”.
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NHS Direct chief to stand down
The chief executive of NHS Direct has announced he will step down next year.
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NHS Direct begins redundancy consultation
More than 1,400 NHS Direct staff have been notified they could be at risk of redundancy as the organisation looks to cut around a third of its full time posts.