WORKFORCE: One in 10 people at NHS Derbyshire cluster feel harassed, bullied or abused by their manager, team leader or a colleague, latest staff survey results have revealed.
This is a slight increase from 2010.
The cluster’s overall response rate of 56.2 per cent has deteriorated from 63 per cent at Derbyshire County and 58 per cent at Derby City. Fewer staff had an appraisal and for those that did have one almost half said it didn’t help them to do their job.
There was a good response to manager support for access to training although the actual numbers undergoing on the job training or taught courses in the last 12 months were lower than the average for clusters.
Survey responses for the role of, and support from, management was generally above average including the encouragement of team working, support for personal development and provision of personal support. Staff generally felt that they are treated with respect. Although similar to the national averages, the cluster did not score as well in areas of communication with staff, staff involvement and communication between different parts of the cluster.
Feeling constrained at work through conflicting demands, absence of clear objectives, inadequate feedback and high workloads also scores higher (negative) and reinforces the need for staff support and effective feedback on performance during the major change programme.
1 February 2012