NHS RATINGS 75 respondents reveal mixed feelings on key aspects of the new system

Published: 17/02/2005, Volume II5, No. 5943 Page 7

OVERALL VERDICT

57% of respondents said the new system was 'better' or 'significantly better' than star-ratings

71% described the proposals as 'a broader, fairer and more accurate assessment of performance'

TARGET-SETTING

How do you see the 472 'prompts' intended as a guide to help you meet the standards?

They will become another set of proxy targets 81%

They will be a useful guide 19%

Are you clear on what happens to trusts that fail to hit the targets?

21% Yes

79% No

Do you think the proposed system will be used to unfairly name and shame organisations?

64% Yes

12% No

24% do not know

STANDARDS

How confident are you that you will be in a position to declare you are hitting the 24 core standards in September?

Cannot tell yet 16%

Very confident 4%

Not very confident 34%

SCRUTINY

Do you believe that trust non-executives have the skills and knowledge to effectively interrogate their trust executives over performance standards?

Yes 49%

No 44%

do not know 7%

How do you feel about the use of patient and public involvement forums to corroborate an organisation's declarations that it is meeting the standards?

Confident 16%

Worried 45%

Unsure 38%

THE ROLE OF THE COMMISSION

How do you feel about the 'unannounced visits' the commission will be making to organisations?

Will lead to the commission being seen as the enemy 19%

Dangerous 5%

Gives undue prominence to performance on one day 48%

Fair 28%

do not know 1%

Totally independent 5%

Not independent 4%

Partially independent (prone to influence in high-profile areas) 89%