WINNER: Surrey and Sussex Healthcare Trust

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In January 2019, Surrey and Sussex Healthcare were rated as an “outstanding” organisation, having been considered the worst-performing trust on every single metric just nine years earlier. Although the path to success has been one of hard work, grip and determination by many of the staff, a new culture of engagement, involvement and inclusion is emerging which the senior leadership team wanted to build on to ensure that the values of dignity and respect, one team, compassion and safety and quality remained alive and vibrant across the organisation.

Read a detailed case study on this project on HSJ Solutions.

Highly commended: Newcastle upon Tyne Hospitals FT


  • Croydon Health Services Trust
  • Frimley Health FT
  • Guy’s and St Thomas’ Hospital FT
  • Royal Papworth Hospital FT
  • South Central Ambulance Service FT
  • The Royal Orthopaedic Hospital FT
  • University Hospitals Coventry and Warwickshire Trust