All HSJ Knowledge articles – Page 157
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HSJ Knowledge
Extended hours: crying out for flexibility
The government's guidance on extended hours is not the only way for GP practices to answer the pleas for better access. Ingrid Torjesen looks at some local solutions
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HSJ Knowledge
Turnaround troubleshooter at the top
NHS fixer Jan Filochowski believes honesty with staff is the first step to dealing with a trust in crisis. Alison Moore reports
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HSJ Knowledge
Frank Dobson looks back as NHS turns 60
Back in 1997 when the New Labour government was bright and shiny as a new penny, Frank Dobson, the MP for Holborn and St Pancras, was appointed health secretary.
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HSJ Knowledge
Secret audio recordings: know the law
A patient who makes a secret audio recording of a consultation with a clinician is unlikely to be breaking any privacy or data protection laws. Jennifer Mellani explains how good communication and trust building can avoid the anxiety of this happening in the first place
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HSJ Knowledge
Non-executive directors: driving performance in the NHS
Phil Kenmore examines the challenges facing NHS non-executive directors in driving better organisational outcomes, achieving change and holding executives to account
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HSJ Knowledge
Universal protection for vulnerable patients
Mental capacity advocates should be available to vulnerable patients who need them, but this is not always the case. Georgina Rowley explains the advocates' role
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HSJ KnowledgeTimely admission reflects efficiency
In 2006 the NHS Institute for Innovation and Improvement recommended that patients requiring hip and knee replacement should have surgery on the day they were admitted.
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HSJ Knowledge
Performance assessment: the management battle
There is a clear link between good management and better healthcare, but NHS managers' performance lags behind the private sector
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HSJ Knowledge
Military medical care: the war at home
In recent years the military has entrusted acute medical services to the NHS, and psychiatric care to an independent provider. But this has led to claims that the nation is failing those who have fought in its wars. Mark Gould reports
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HSJ Knowledge
Unlocking leadership potential in the NHS
Health service managers need to take advantage of opportunities beyond their comfort zones in order to thrive, as one programme is demonstrating
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HSJ Knowledge
Self-harm services: help with the pain
An award-winning service earns the confidence of people who self-harm with empathetic care. Stuart Shepherd reports on how it is improving the lives of vulnerable people
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HSJ Knowledge
Patient safety survey: those in peril
An HSJ poll has uncovered widespread under-reporting of safety failures, while national monitoring processes need a major overhaul. Charlotte Santry looks at the results
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HSJ Knowledge
Safeguarding vulnerable people - employers' duties
NHS employers should be aware of new rules on vetting people who work with children and vulnerable adults. Rachel Heenan explains
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HSJ Knowledge
The NHS training hub - embedding technology
The NHS Training Hub for Operative Technologies in Healthcare is part of the government's drive to increase adoption of technology by the NHS. Paul Vousden sets out his strategy to support better patient care and deliver efficiency benefits to the health service
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HSJ Knowledge
Immigration and healthcare: changes render old picture obsolete
'Super-diversity' of migrants presents major challenges. Jill Rutter argues the government must fully understand who is coming to the UK and ensure the services facing most demand are adequately funded
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HSJ KnowledgeNHS productivity shown up in a clearer light
A key feature of the NHS Better Care, Better Value indicators published by the NHS Institute for Innovation and Improvement is the ‘productivity opportunity’ figure for each PCT and acute provider.
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HSJ Knowledge
Improving staff communication
Setting up an online forum is an easy, inexpensive way to encourage better communication among healthcare staff, especially those working different shifts. John Harrison explains
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HSJ Knowledge
Maggie Rae on the NHS's 60th anniversary
Have you started on your plans to celebrate the 60th anniversary of the NHS? Don't leave it to the great and good to celebrate - you are the great and the good.
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HSJ Knowledge
Training: cognitive therapy first
A nursing director has developed an online cognitive behavioural therapists' course as part of his MBA. Lyn Whitfield reports
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HSJ Knowledge
Staff development: crack the performance whip
Giving staff feedback on their performance can sometimes feel like making people jump through hoops. But there is an art to it, says Jenny Rogers