WINNER: Sodexo Ltd: Sodexo and University Hospitals of North Midlands Trust

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The merger between the former Mid Staffordshire Foundation Trust and University Hospital Of North Staffordshire Trust presented many challenges, including for its facilities management supplier.

Sodexo provides soft FM services across the trust and hard FM services to the PFI site: providing a high standard of services and patient care has been important through the merger and beyond. Sodexo has achieved above average PLACE results but has also focused staff on what they would want for their own family through a “My Mum” initiative and improved staff engagement. Partnership working has driven over £5m of cost improvements.

The judges felt that there was genuine evidence of partnership working, and evidence of close nursing staff involvement. This project was used as a lever to achieve a fundamental change in the relationship between the private sector partner and the trust.


  • Clugston FM: Caring to Make the Difference on the QMC Courtyard – HIGHLY COMMENDED
  • Compass Group UK&I Healthcare: New Hospital Entrance – Partnership with Milton Keynes University Hospital
  • London Ambulance Service Trust/Interserve: Ambulance Make Ready system

For all enquiries with regards to the Partnerships Awards please contact Chris Edwards, Awards Director, HSJ