Four Seasons Health Care: Quality of Life Programme
In 2015, Four Seasons Health Care launched its innovative Quality of Life system in 350 care homes across England, Scotland, Wales and Northern Ireland.
As the name suggests, the primary goal of the system is to enhance quality of life for our 16,000 residents in the UK. Using Apple IPads and Wi-Fi, the QOL provides live feedback from residents, care partners, visiting professionals and our care staff. The QOL system also prompts senior members of the team to conduct mandatory digital audits which form the basis of quality assurance (eg medication audit, weight loss, and health and safety).
The judges felt that this was truly transformational for the sector. The project was a clear winner, as they demonstrated a visible and measurable impact on patient safety improvement with a product innovation they developed themselves.
Highly commended was Cambridge University Hospitals Foundation Trust.
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