All Resource Centre Feature articles – Page 22
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HSJ KnowledgePatient feedback: top tips for getting it right
More consistency is needed in how the NHS handles online feedback, say Dean Russell and colleagues
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HSJ KnowledgePeer leadership across health and local government
Health and other public sector chief executives increasingly need to work together and leading as peers is the way to do it, says Becky Malby
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HSJ KnowledgeNHS charities: five steps to stay independent
NHS charity boards must be prepared to demonstrate their independence or they will lose it, write Abbie Rumbold and Matthew Orme
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HSJ KnowledgeCareer coaching: what does your voice say about you?
When expertise, ideas and creativity fail to get you noticed, voice coaching may be the answer, says Constance Lamb
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HSJ KnowledgeWorking towards staff wellbeing
Employees who have mental health conditions can maintain their place in the workforce, says Margaret Barrett
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HSJ KnowledgeNHS mergers: master the art of joined up thinking
Merger is a course of action that will only succeed if its aims are clearly defined from the start, warns Phil Kenmore
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HSJ KnowledgeTermination payments: rules of disengagement
Recent guidance on termination payment is specific to senior managers but should extend to all employees as good practice, says Suzanne Nulty
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HSJ KnowledgeNHS reconfiguration: lend an ear to your service users
With any major service change, consultation, engagement and communication are critical, says Clive Caseley
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HSJ KnowledgeNHS non-executive appointments: think outside the tick box
A truly representative NHS needs more diversity among trusts’ non executive directors, reports Daloni Carlisle
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HSJ KnowledgeWhy NHS volunteering is all round value
Aintree is one of many trusts that both benefit from and give advantages to volunteers, reports Alison Moore
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HSJ KnowledgeDischarge notes: how to save time and reduce errors
The problem of delays in GPs receiving patients’ discharge details is being resolved across Cheshire through a shared electronic communications system
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HSJ KnowledgeTransforming community services for people with long term conditions
Community healthcare is widening the focus from just a patient’s condition to their whole life, says Stuart Shepherd
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HSJ KnowledgeLeadership: commitment beats control
Leaders will get better results through engaging staff than by presiding over a command culture, say Beverly Alimo-Metcalfe and Juliette Alban-Metcalfe
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HSJ KnowledgeTake action to ensure NHS data security
High profile data losses have led to tighter sanctions, which will affect NHS organisations, says Simon Charlton
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HSJ KnowledgeTransforming community services: handover heralds a flexible future
Transferring community services to a foundation trust allows one PCT to focus on choice, say Jamie Foster and Jane Gateley
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HSJ KnowledgeSelf belief: give yourself some credit
Believing in yourself is essential to successful performance and has two components - self-esteem and self-confidence, says Adrian Moorhouse
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HSJ KnowledgeCareer feedback - developing self awareness
If you are applying for posts do not be afraid to ask how you influenced the final decision - whether you get the job or not, says Diane Charnock
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HSJ KnowledgePublic health: Birmingham gets fit with a purpose
An HSJ Award winning scheme is out to discover how much fitter a whole city can become. Stuart Shepherd reports
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HSJ KnowledgeHow to use the Oneplace website to improve local services
The Oneplace website encourages joint working and flags up good provider performance. Moya Sarner reports
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HSJ KnowledgeMake meetings more effective with mind mapping
Mind mapping is a simple technique that helps you ensure meetings work in your favour, says Constance Lamb