The “second-class citizen status” of NHS staff who do not have clinical roles must be addressed urgently, an HSJ inquiry has concluded.
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The NHS could not do any work without the contribution of 587,647 support staff. They are the focus of the HSJ/Serco Inquiry on Maximising the Contribution of NHS Non-Clinical Staff.
The “second-class citizen status” of NHS staff who do not have clinical roles must be addressed urgently, an HSJ inquiry has concluded.
Currently
reading
Support and train non-clinical staff for better care
Daloni Carlisle explains how a training programme will demonstrate to Serco facilities management staff the impact their work has on those in their hospital’s care
Evidence shows that happier patients get better more quickly – and that supported staff make fewer mistakes, writes Ian Crichton
Welcome to the latest in HSJ’s series of videos, created in collaboration with AstraZeneca for Cancer: Project Zero.
Welcome to the latest in HSJ’s series of videos, created in collaboration with AstraZeneca for Cancer: Project Zero.
Welcome to the second video in our series, created in collaboration with AstraZeneca for Cancer: Project Zero.
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