Health Service Journal
Jennifer Taylor
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Open your ears to whistleblowing
23-May-2012
National policy is in place to encourage whistleblowing, but employers need their own strategies to promote a truly transparent culture. Jennifer Taylor finds out how to remove the barriers to openness. -
A little more conversation: appraisal and revalidation
26 April 2012
Every five years doctors must be ruled fit to practise, and regular appraisal is the cornerstone of the decision. Jennifer Taylor explains how to lead the process in your organisation. -
New tools for new commissioners: an HSJ special supplement
22-Mar-2012
This week’s exclusive 28-page commissioning supplement brings a range of key topic articles to HSJ’s audience that will help commissioners to achieve more in their role. -
Why healthy staff means happier patients
22-Mar-2012
Investing now in staff health and wellbeing has long-term benefits for NHS organisations - not least through reduced sickness absence and greater motivation. We find out how employers can embed this. -
From the BBC to the NHS, can public sector reform ever please everyone?
22-Mar-2012
Former BBC Trust chair Sir Michael Lyons talks to HSJ. -
Do the right thing
23-Feb-2012
Leaders must get to grips with equality if the NHS is to reflect the needs of a fast-changing population. We look at some of the tools available to help employers recruit a representative workforce -
'Failure is necessary to breed success'
23-Feb-2012
In his book Adapt, economist and journalist Tim Harford argues that failure is a necessary stage in success, and that experimentation and risk-taking are more effective than an overarching grand plan. Jennifer Taylor explores how these ideas could be translated to the NHS. -
The difficulties reform poses for improving quality in the NHS - an HSJ round table
12-Jul-2011
A recent survey and online panel discussion held by HSJ in conjunction with CQI revealed the uncertainties leaders are facing over quality, says Jennifer Taylor. -
The future relationship between the NHS and the pharmaceutical industry
30-Mar-2011
What does the future hold for the relationship between the NHS and the pharmaceutical industry if “we’re all in this together”? Leading figures debate the outlook and the best ways to marry health outcomes with profits. -
Using social marketing to boost men's health awareness
10-Sep-2010
The ‘Movember’ campaign is fun-packed fundraising - and it is boosting men’s health awareness, says Jennifer Taylor -
Mental health preferred providers: stick to your guns on pricing
8-Sep-2010
East Midlands primary care trusts scrutinised the costs of mental healthcare packages and made huge savings with a list of preferred providers, as Jennifer Taylor explains -
Stop lethal blood clots: get good ideas into circulation
26 August 2010
In Salisbury work on upgrading risk assessment for lethal blood clots halved secondary venous thromboembolism rates in two years, reports Jennifer Taylor -
Innovation: an uninterrupted flow of ideas
28-Jun-2010
A project on reducing medication errors illustrates human-centred design thinking, says Jennifer Taylor -
Sustainability: how green are your care pathways?
26-Apr-2010
The way forward in carbon reduction is through creative commissioning for pathways of care. In the final part in our series on sustainability, Jennifer Taylor looks at how the new approach is gaining momentum -
Patient level costing: keys to success
21-Apr-2010
The key to the success of patient level costing is having clinicians involved from day one in planning the process, writes Jennifer Taylor -
NHS sustainability: moving care into the community
19-Apr-2010
More care in community settings is a must for a sustainable NHS as well as a healthier environment, says Jennifer Taylor -
Sustainability: keep NHS procurement carbon conscious
12-Apr-2010
Procurement is the NHS’s biggest carbon producer but this trend can be countered, says Jennifer Taylor -
NHS sustainability: how to achieve long term efficiencies
6-Apr-2010
Moving care closer to home and focusing on prevention are ways to achieve long term efficiencies, says Jennifer Taylor -
Sustainability: how to cut costs and your carbon footprint
30-Mar-2010
NHS organisations with sustainability policies may be helping to save the planet but closer to home they are also driving performance, says Jennifer Taylor -
NICE completes the commissioning cycle
8-Mar-2010
Embedding clinical guidance into the full commissioning cycle offers support at all levels, from planning to procurement to public involvement, says Jennifer Taylor -
NICE guidance: support for commissioners
2-Mar-2010
The National Institute for Health and Clinical Excellence supports commissioners in both preparing for and implementing its guidance, explains Jennifer Taylor -
How to use NICE guidance to improve commissioning
22-Feb-2010
Helpful guidance now explains how to make the best use of National Institute for Health and Clinical Excellence recommendations. In the first in a three part series Jennifer Taylor looks at how it is helping to improve commissioning -
How to use business intelligence to guide decision making
27-Jan-2010
Business intelligence transforms consumers of information into analysts, who can drill into data and understand it. Such information has become an increasingly important commodity in an NHS environment of tightening finances alongside a drive for efficient, high quality services and balanced budgets. -
A quality shift in staff rostering
17-Dec-2009
Software that allocates staff safely and appropriately while helping to meet their shift preferences is also helping to save trusts’ money. Jennifer Taylor logs on -
What mental health service users want
23-Sep-2009
Enabling mental health service users to communicate their views and direct their care requires a variety of routes, says Jennifer Taylor -
How to plan for cold weather with a swine flu pandemic looming
7-Sep-2009
How can trusts put intensive care plans in place this winter with a swine flu pandemic looming, asks Jennifer Taylor -
Swine flu: lessons from the first wave of the pandemic
1-Sep-2009
From managing masks to shaping public messages, staff in flu hotspots have plenty of advice for trusts braced for an autumn surge in cases. By Jennifer Taylor -
Get under the skin of nursing’s real costs
24-Aug-2009
The Royal College of Nursing’s briefing on payment by results stresses the need to understand individuals’ contribution to costs and quality, says Jennifer Taylor -
A guide to improving services for deaf people
19-Aug-2009
Deaf people’s healthcare can be greatly improved by services tuning in to better ways of communicating with hearing impaired individuals, writes Jennifer Taylor -
Call of the wild: the future threat of animal diseases
2 July 2009
With the world watching the spread of swine flu, Jennifer Taylor looks at why infections originating in animals can be deadly to humans and asks how we can try to reduce the chances of them spreading to and between people -
How to tackle equality and diversity in the health service
29-Jun-2009
NHS Employers has chosen 20 trusts as partners to lead the way on equality and diversity. HSJ looks at some of the schemes in place to improve the health service not just for patients but for its workforce too -
A guide to fast and seamless stroke care
22-Jun-2009
Good stroke care is not just about the acute stage - services must be designed from the paramedic through to social care post-discharge. -
Taking the waste out of primary care processes
15-Jun-2009
Training in lean techniques which have brought greater efficiency to secondary care settings is increasingly available to PCT staff. -
Round table - health Innovation: the future's bright
29-May-2009
As spending is reined in the NHS must find ways to increase quality without raising costs. The answer, according to chief executive David Nicholson, is innovation. Jennifer Taylor finds out how the NHS can become cutting edge while stimulating economic growth -
Safe liaisons for patients in need of psychiatric help
19-May-2009
An assessment team based in a general hospital can make all the difference to a patient’s care where there are mental health issues to consider. Jennifer Taylor reports -
Patient involvement: advance care planning gives peace of mind
5-May-2009
In July the government will publish guidance on advance care planning. Jennifer Taylor finds out how you can give patients approaching the end of life the care they want -
Assisted suicide: a fitting end
1-May-2009
Public opinion runs high over severely ill people seeking access to a service allowing them to take their own life under clinical control. Could current law on assisted suicide be changed? Jennifer Taylor reports -
Improving stroke care: fast thinking
9-Mar-2009
Despite being one of the country's biggest killers and the largest cause of disability, stroke only recently gained a national strategy. Now the drive for faster intervention is giving it a much needed boost. Jennifer Taylor reports -
NHS compensation culture: do patients justice
17-Nov-2008
The time taken to settle negligence claims against the NHS compares well with the insurance industry. But trusts could act quicker, or avoid litigation altogether by offering an apology. Jennifer Taylor reports -
Making time fly
6-Nov-2008
Emails, meetings, sorting out that pile of paper: Jennifer Taylor looks at how the Productive Leader programme helps you cut tasks down to size -
Smooth operators
6-Nov-2008
A programme targeted at surgeons and anaesthetists aims to ensure consistently excellent practice in operating theatres, says Jennifer Taylor -
Joint working: health and local government
13-Nov-2007
All eyes are on Chris Bull as he becomes the first person in the country to head up both a council and PCT. Jennifer Taylor reports on a revolution in joined-up working in Herefordshire -
Reaping the rewards of e-learning
7-May-2007
Airedale Trust has been working with the Lean Healthcare Academy to develop a series of pilot projects using a new training facility based at Airedale General Hospital. -
Man behind the 18-week target returns to front line
5-Apr-2007
Duncan Selbie, who piloted the introduction of the 18-week maximum wait target, is to leave the Department of Health before the target is due to be hit. -
PM's unit pushes more, but 'fairer', competition
22-Mar-2007
The government this week set the stage for more providers to enter the healthcare market and spelled out the future of primary care trusts. -
No cash, lots of commitment
4-Jan-2007
Deprivation in leafy Staffordshire provided an interesting challenge for Dr Zafar Iqbal -
Confederation hits out at regulation overhaul
1-Jan-2007
The Healthcare Commission's plans for the annual healthcheck ratings are 'bordering on performance management', the NHS Confederation has warned. -
Eight SHAs off course on smoking
1-Jan-2007
Just two out of the 10 strategic health authorities have predicted they will meet this year's smoking cessation targets, which were due to be hit by the end of last week. -
Consultation on funding boundaries sparks fears over cost impact for PCTs
28-Sep-2006
Government proposals for the funding of long-term care for people outside hospital will exacerbate the financial crisis facing primary care trusts, according to the NHS Confederation. -
Health secretary agrees to further consultation on critical care site
28-Sep-2006
A row over the location of a new critical care hospital in south London has gone back to square one after NHS London persuaded the health secretary to re-open consultation. -
Decision to shut walk-in mental health crisis centre referred to Hewitt
7-Sep-2006
A proposal to close a south London walk-in emergency clinic for people with mental health problems has been referred to the health secretary by local councils. -
Cancer networks should coordinate commissioning, say charities
17-Aug-2006
A coalition of 29 cancer charities has produced a consultation green paper urging the government to create a new national cancer plan.







