WINNER

Bradford District Care FT and Bradford District & Craven ICB

Improving the Patient Experience in Talking Therapies with Clinical AI

Bradford District Care Foundation Trust has digitally transformed its Talking Therapies services by introducing AI-powered tools from Limbic to increase access, personalise care, and optimise clinical capacity.

The trust implemented an interoperable self-referral chatbot and care companion app that were co-designed with staff. These tools have streamlined triage processes, reduced wait times, and improved engagement - particularly among those who needed support most.

The solution has delivered significant benefits, saving nearly 1,000 clinical hours while reducing inappropriate referrals and improving the quality and consistency of care.

This initiative demonstrates how strategic digital partnerships and AI integration can enhance mental health pathways, empower patients, and support staff in delivering more responsive, patient-centred care.

Read a detailed case study about this project at HSJ Solutions.

Highly commended

Norfolk and Norwich University Hospitals FT: Hyperemesis Gravidarum - An Ambulatory Approach to Care 

Finalists

Barts Health: Royal London Hospital

Chiswick Medical Practice: Right Care, Right Place, Right Time: A Patient-Centred Digital Hub

Guy’s and St Thomas’ FT & King’s College Hospital FT: Digitising Patient Care at Scale: The UK’s Largest Shared Epic EPR Implementation and Optimisation

Northern Care Alliance FT: Digital remote surveillance of arteriovenous access in haemodialysis patients

Nottinghamshire Healthcare FT: East Midlands Cancer Alliance Centre for Psychosocial Health (EMCA CPH) 

Royal Berkshire FT and Cognitant Group Ltd: Kidney Essentials: Unlocking the Power of the Patient in Managing Kidney Disease, Transforming Long-term Condition Care 

University College London Hospitals FT: My Stroke Companion: a Personalised Digital Support Package for Prevention of Secondary Stroke

 

 

Topics

Winners of HSJ Awards 2025 revealed