WINNER
London Ambulance Service
Start of Shift Project 

By implementing a series of operational changes and empowering frontline staff, the Start of Shift (SoS) project has transformed how ambulance crews prepare for their shifts. The initiative has delivered faster dispatch times, enhanced patient care, and improved staff wellbeing alongside greater overall efficiency.

The project achieved a 50% reduction in shift preparation time and generated 732 additional patient-facing hours at one site over 120 days. Staff wellbeing improved through reduced pre-shift stress levels, while the initiative created more efficient working practices and strengthened collaboration between departments.

Read a detailed case study about this project at HSJ Solutions.

Highly commended

West Yorkshire Staff Mental Health and Wellbeing Hub: Supporting West Yorkshire’s Workforce to be Well at Work: A multi-level and whole system approach

Finalists

Bradford Teaching Hospitals FT: Outstanding Theatre Service

Cambridgeshire and Peterborough FT:  NHS Staff Mental Health Service: Rapid access to mental health care for NHS workers under pressure

Cambridgeshire Community Services Trust: Developing an open supportive culture where everyone can belong and thrive

Leicestershire Partnership Trust: Our Future Our Way – improving culture, leadership and inclusion

Royal London Children’s Hospital Staff Wellbeing Team: JoyWorks - Co-Created Staff Wellbeing Project

South London and Maudsley FT: Wellbeing Matters - Staff Support

The Unsworth Group Practice: Wellbeing Award

Topics

Winners of HSJ Awards 2025 revealed