Inquiry calls for an end to 'divisive' workforce hierarchy
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Currently readingVideo: Why it is time to pay attention to non-clinical staff
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Video: Why it is time to pay attention to non-clinical staff
The NHS could not do any work without the contribution of 587,647 support staff. They are the focus of the HSJ/Serco Inquiry on Maximising the Contribution of NHS Non-Clinical Staff.
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Daloni Carlisle explains how a training programme will demonstrate to Serco facilities management staff the impact their work has on those in their hospital’s care
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Mobilising our ‘Hidden Army’ for better environments, value and care
Evidence shows that happier patients get better more quickly – and that supported staff make fewer mistakes, writes Ian Crichton
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Inquiry calls for an end to 'divisive' workforce hierarchy
The “second-class citizen status” of NHS staff who do not have clinical roles must be addressed urgently, an HSJ inquiry has concluded.
- HSJ Knowledge
Highlighting the hidden half-million: help us shape the inquiry’s findings
We can change the future direction of the non-clinical workforce - but we need your input
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Visible and valued: the way forward for the NHS’s hidden army
Executive summary of the interim report of our inquiry into maximising the contribution of the NHS’s non-clinical workforce
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