NHS staff feel senior managers do not involve them enough in decision making, according to the latest staff survey results, released this morning.

Thirty-five per cent of respondents to the 2016 survey disagreed with the statement: “senior managers here try to involve staff in important decisions”. A third of staff agreed with the statement.

Senior management’s visibility among staff was significantly better nationally, with 82 per cent of NHS staff knowing who senior management were at their trust.

Ten best performing trusts against the statement: “I know who senior managers are here”

  • Tavistock and Portman Foundation Trust – 92 per cent of staff agree or strongly agree
  • Newcastle upon Tyne Hospitals FT – 91 per cent
  • East London FT – 91 per cent
  • Salisbury FT – 90 per cent
  • Royal Brompton and Harefield FT – 90 per cent
  • Cambridgeshire Community Services Trust – 90 per cent
  • Hertfordshire Community Trust – 90 per cent
  • St Helens and Knowsley Teaching Hospitals Trust – 90 per cent
  • Birmingham Children’s Hospital FT – 90 per cent
  • The Royal Wolverhampton Trust – 90 per cent

Overall, senior managers are fairly well known to staff – with only 9 per cent natioanlly disagreeing with the statement “I know who the senior managers are here”.

Ten worst performing trusts against the statement: “I know who senior managers are here” (excluding ambulance trusts)

  • North Cumbria University Hospitals Trust – 18 per cent of staff disagree or strongly disagree
  • Southport and Ormskirk Hospital Trust – 18 per cent
  • The Royal Orthopaedic Hospital FT – 17 per cent
  • Liverpool Community Health Trust – 17 per cent
  • Alder Hey Children’s FT – 17 per cent
  • Royal Cornwall Hospitals Trust – 16 per cent
  • Worcestershire Acute Hospitals Trust – 15 per cent
  • Mid Yorkshire Hospitals Trust – 15 per cent
  • Cumbria Partnership FT – 15 per cent
  • South Tyneside FT – 15 per cent

Thirty-nine per cent of staff agreed that “communication between senior management and staff is effective”, compared to 30 per cent who disagreed.

“Senior managers act on staff feedback” was agreed with by 32 per cent of staff and disagreed with by 30 per cent.

Staff at South East Coast Ambulance Service Trust were most negative on this response, with two-thirds disagreeing. Ambulance trusts made up nine of the 10 worst performing organisations on this measure.

Of the 10 worst acute trusts for this statement, three – North Cumbria, Brighton and Sussex, and St George’s – are in special measures.

Ten worst performing acute trusts against the statement: “Senior managers act on staff feedback”

  • North Cumbria University Hospitals Trust – 43 per cent of staff disagree or strongly disagree
  • Brighton and Sussex University Hospitals Trust – 42 per cent
  • Southport and Ormskirk Hospital Trust – 42 per cent
  • Royal Cornwall Hospitals Trust – 40 per cent
  • Pennine Acute Hospitals Trust – 40 per cent
  • Northern Lincolnshire and Goole FT – 40 per cent
  • St George’s University Hospitals FT – 40 per cent
  • South Tyneside FT – 39 per cent
  • Alder Hey Children’s FT – 39 per cent
  • King’s College Hospital FT – 39 per cent

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Revealed: Trusts with the best and worst manager engagement