Health Service Journal
Robert Royce
Robert Royce is director of planning and strategy at Barking, Havering and Redbridge University Hospitals trust.
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Where is the NHS equivalent of the strategic defence and security review?
15 December 2011
The so-called “radical” health reforms are for the large part anything but, but they raise a central point about an imbalance in the NHS workforce and its sustainability in the current system. This needs to be addressed urgently, writes Robert Royce. -
Changing the approach to complaint handling in the NHS
3-Aug-2011
With more complaints than ever before, and most trusts now having dedicated staff to deal with them, Robert Royce asks whether anything more than the frequency of dissatisfaction has changed in the world of complaints management in the last 25 years. -
What will the private sector do with failed hospitals?
17 March 2011
The setting of a final deadline for NHS trusts to apply for foundation status is certainly focusing minds and starting to move long-postponed jobs out of the “too hard” tray, but the unpalatable truth is that some trusts are not going to make it by the drop-dead date of 1 April 2013.
