WINNER: Oviva and Barking and Dagenham CCG: Reducing Variation of Care and Outcomes Particularly as it Relates to Socioeconomic, Cultural or Racial Determinants

Oviva Diabetes Support is a remote type 2 diabetes education programme delivered one-to-one. The programme combines personal support led by diabetes specialists with an NHS Digital-approved smartphone app to make care more convenient, engaging and accessible. Barking and Dagenham CCG commissioned Oviva to deliver Oviva Diabetes Support to maximise programme completion rates, increase overall attendance and attendance by ethnic minority groups. Data was gathered to assess effectiveness, including quantitative and qualitative data on patient experiences and outcomes. The partnership aimed to reduce health inequalities and minimise demands on primary care while ensuring the service is closely integrated into existing diabetes care pathways.

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