All Blogs articles – Page 14
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BlogsWhat can we learn from the CQC 'cover up' story?
Recent events at the regulator bring up many questions and a valuable lesson for senior managers
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Blogs
Basildon babe
Basildon and Thurrock University Hospitals Foundation Trust correctly identified the national media’s buttock clenchingly embarrassing over-coverage of the royal birth was a public relations open goal par excellence.Pretty much any old tosh parped out by hospital spinners including the words “royal” and “baby” was guaranteed to be handed to an ...
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Blogs
Known unknowns
Massive End Game appreciation goes to South Warwickshire Clinical Commissioning Group, for this beautifully worded admission of ignorance in a recent finance report: “The complexity of the issues involved, and the quality and paucity of data available mean that it is presently not possible to confidently assert that the CCG ...
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Blogs
Beat the heat with eaty treat
Take it from End Game, there’s nothing more frustrating for a journalist than getting an interesting story with an insufficient level of detail, requiring numerous follow up calls to request extra information.So we heartily thank North Middlesex University Hospital for supplying us with all the facts in a recent press ...
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Blogs
There will always be staff who feel bullied by managers
If staff are asked, “Have you been bullied?”, what is an acceptable amount of yes responses?
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Blogs
Your 18 week waits: May 2013 data
The local picture on one year and 18 week waits across England, updated with the latest data.
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Blogs
Monitor on the move
Word reaches End Game that everyone’s favourite NHS economic regulator is vacating its Westminster premises.Apparently Monitor is moving everyone out of their Matthew Parker Street headquarters and into its other central London abode in Waterloo.That leaves a prime bit of central London office space empty - but this situation will ...
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Blogs
Tackling inequality is a forgotten priority
A current Coronation Street storyline is ideal material for addressing racism issues in organisations
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Blogs
The gilded bandwagon
When the news of the royal contractions was announced, End Game joined in the celebrations.This wasn’t because we were looking forward to hours, if not days, of tedious fact-free rolling news reports, but because we knew that NHS public relations people will have spent the past few months preparing tenuous ...
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Blogs
Summer perils
We despaired for so long because the sun refused to appear. Now summer’s here it’s apparent that we’d forgotten the dangers of heat waves.End Game was thinking about leaving the office and heading home, and maybe taking the children for a trip around the sun-drenched garden on the ride-on mower, ...
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Blogs
A new lobbying scandal?
No one can doubt Tory MP, health committee member and former GP Sarah Wollaston’s seriousness.It might not even be too far say she is the parliamentarian most respected by the NHS.No-one would doubt the seriousness of her stance on plain packaging for tobacco, a policy put on a backburner last ...
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Blogs
The policy doctor
Many health policy fans noticed that details of a government review recommending the banning of packed lunches for schoolchildren were published on the same day that the Department of Health decided that actually plain packaging for tobacco products was a terrible idea.End Game was among those confused as to what ...
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Blogs
Pure froth
“Imagine a world where our health literacy matched our coffee literacy.” So tweeted Johnny Marshall, the NHS Confederation policy director and all round jolly good egg, linking to piece he’d written for the BBC.The gist of Mr Marshall’s argument was that patients should be treated more like customers and if ...
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Blogs
It's the vision thing
Joseph Chamberlain, the man who brought street lighting and paving to Birmingham, is generally considered the nation’s greatest public health visionary.But perhaps Public Health England can be seen to have similar visionary powers.A few months ago the organisation was widely mocked for producing an action plan to deal with a ...
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Blogs
Summer perils
We despaired for so long because the sun refused to appear. Now summer’s here it’s apparent that we’d forgotten the dangers of heat waves.End Game was thinking about leaving the office and heading home, and maybe taking the children for a trip around the sun-drenched garden on the ride-on mower, ...
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Blogs
The waiting list grows, but 18 week waits improve
A narrow record-best on 18 weeks, slippage on one-year-waits, and a further worrying increase in the number waiting.
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Blogs
'Special measures' are a stick to beat trusts with
In my experience, trying to get out of special measures is the start of reducing the quality of services
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BlogsWe cannot let the NHS slip backwards
The NHS has come a long way in the last couple of decades − to keep gaining ground we need a national debate on the kind of NHS we want to see
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BlogsThe difference between a board and a cabinet
Council meetings tend to be a bit more rowdy than their NHS trust board counterparts
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Blogs
Circularity: the seventh C
The first two elements on NHS England’s list of essential elements of compassionate care, featured on a press release commemorating the service’s 65th birthday, bowled End Game over.They are (wait for it!): care and compassion.“Care, Compassion, Competence, Communication, Courage and Commitment, are values essential to compassionate care,” says the document.End ...