WINNER

Maidstone and Tunbridge Wells Trust

Safety in Real Time: Transforming Patient Safety through our Digital Quality Oversight System

Maidstone and Tunbridge Wells Trust has overhauled its approach to patient safety by implementing the InPhase digital platform, replacing multiple legacy systems with a unified technology solution. The trust says that the new system brings together incident reporting, risk management, complaints handling, clinical audit and patient safety monitoring into a single interface with real-time dashboards. This integration allows staff to identify and address safety risks more proactively. 

Working with frontline teams, the trust co-designed workflows to capture data in real time, which it says has enhanced visibility of safety issues across the organisation and improved response times. The trust claims the implementation has empowered staff, delivered better safety outcomes, and established a new approach to technology-supported quality assurance. The work has gained national recognition for innovation in patient safety.

Read a detailed case study about this project at HSJ Solutions.

Highly commended

North Central London ICB, Middlesex University, NCL Councils, Care home staff in NCL, digital care home champions, lived experienced ambassadors (residents/relatives): Utilising simulated learning approaches with Adult Social Care nurses

Finalists

Barts Health Trust: Deployment of digital consent

County Durham and Darlington FT: Using Mobile technology to improve recognition and management of falls

Great Ormond Street Hospital FT: “PRECIOUS-START” (Patient Record Enhancement for Comprehensive and Uniform Information Sharing by Streamlining Technology in Admission Record Transformation”)

London North West University Healthcare Trust: How can innovative technology improve medication safety for inpatients with Arginine Vasopressin Deficiency (AVPD)?

Stockport FT: Digital Postnatal Hypertension Pathway

The Royal Wolverhampton Trust: Improving care and safety out-of-hours through coordinated digital transformation technology

West London Children’s Healthcare: Reducing prescribing errors by an average of 83 per cent at West London Children’s Healthcare

 

Topics

HSJ Patient Safety Awards 2025: Winners revealed