WINNER

Phoenix PCN Luton 

Diabetes Pilot Project – An Integrated and Collaborative Neighbourhood Working Initiative

The diabetes project demonstrated the effectiveness of a human factors approach in enhancing safety, improving outcomes and supporting patients to manage their condition. By considering the needs of patients, families, local organisations and healthcare providers, this methodology fostered collaboration and systemic improvements with patient safety at its core.

This collaborative model reduced potential errors while strengthening trust and communication between clinicians and patients. It ensured that all interactions, whether in person or remote, were designed to make patients feel listened to, understood and supported in making lifestyle choices.

Read a detailed case study about this project at HSJ Solutions.

Finalists

Barts Health Simulation Team: Barts WeConnect – Perioperative Care IT System Testing

Frimley Health FT: Code Red Trauma

Great Western Hospital FT: Investigation of a System Change for Intravenous Medication Administration in an NHS Trust and Whether Changing Practice to Single Sign is Feasible and Safe for Patients and Nurses

Hampshire Hospitals FT: Using a Human Factors Approach to Improve Theatre Safety

Liverpool Heart and Chest Hospital: Cath Lab Resuscitation Training Team

The Rotherham FT: Human Factors in Community Discharge

United Lincolnshire Teaching Hospitals Trust: iNeed - Clinical Escalation

University Hospitals of Derby & Burton FT, Department of Dermatology: Never Events in Dermatology:  Learning Through Reflection and Action

 

HSJ Patient Safety Awards 2025: Winners revealed