WINNER

North London FT

Empowering Young Voices: The Heart of Our CYPMH Services

Children and young people’s mental health services at the trust have been transformed through meaningful co-production. After young people highlighted the need for greater involvement in their care, the leadership team established a dedicated co-production and engagement team to ensure their voices are embedded at every level of service delivery.

Through sustained engagement initiatives, the trust has positioned young people as equal partners in service design and delivery, which has strengthened trust and driven meaningful change. Co-production now sits at the heart of North London FT’s decision-making and service transformation processes, ensuring its mental health provision genuinely reflects the needs of the children and young people it serves. This approach demonstrates the effectiveness of not just listening to young people but actively involving them in creating a culture of shared decision-making and continuous improvement.

Read a detailed case study about this project at HSJ Solutions.

Highly commended

Norfolk and Norwich University Healthcare FT and AGE UK Norwich: Alice’s Story - Healthcare Missed Opportunities in Falls Prevention

Finalists

Barnsley Hospital FT: Improving Dementia care and overall experience for patients and their families and carers within  the hospital setting

Blackpool Teaching Hospitals FT: “We weren’t heard - Now we’re leading”: Patients redefining safety, embedding Martha’s Rule through true co-production

George Eliot Hospital: What to expect and how you can be involved in a Patient Safety Incident Investigation

NHS Elect: Patient Experience in Community Diagnostic Centres (CDCs)

NHS England: Co-designing Care Partners with patients, families and staff

South London & Maudsley (SLaM) Eating Disorders Unit: The Peer Support Pathway

Stockport FT: Experience-Based Co-Design (EBCD) Pain Management Pathway

 

Topics

HSJ Patient Safety Awards 2025: Winners revealed