WINNER
InTouchNow.ai
Calling Time on the 8am Rush: Scalable Voice AI for NHS Primary Care
InTouchNow.ai offers bespoke voice AI reception systems built for general practice. The technology answers every patient call immediately and handles triage, appointment booking, and administrative tasks automatically. Available in more than 33 languages, the system integrates with existing practice software. It aims to improve patient access, cut waiting times, and allow reception staff to concentrate on more complex work. The company supplies practices throughout the UK with what it describes as a more inclusive, efficient, and scalable approach to managing demand in primary care.
Finalists
Hippo Labs: Hippo Recaller: Proactive Care Automation in NHS Primary Care
Medefer: Remote-First Outpatients: Faster Care, Better Outcomes
Oviva UK: Digital Delivery of Specialist Weight Management and Diabetes Support
Topics
Revealed: Winners of the 2026 HSJ Partnership Awards
More than 1,200 healthcare leaders gathered in London last night as HSJ hosted its HSJ Partnership Awards and Independent Healthcare Providers Awards, celebrating organisations working with the NHS to deliver innovation and improved care.
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HSJ Independent Healthcare Provider Awards 2026: Best Provider of Digital Healthcare Services
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